Neill-Wycik Backpackers Hotel

Front Desk Agent

4.0
Position Title
Front Desk Agent
Work term type
Co-op
Monthly salary (before taxes)
1,501 to 2000
Work term duration
4 months
Internship/co-op type
Business

Work review

With reflection, was your first day well-structured and organized? 
Went smoothly
Did the on the job training allow you to be successful in your role?
Good/Useful
Was your work challenging and engaging?
Moderate
The projects you worked on, did they give you valuable experience toward your career goals?
Very helpful
What did you like best about your internship/co-op? What type of work were you doing?

I like that they allowing job rotation so I can try work in different departments. It also allow me to get exposed to the industry I am studying in.

I was checking in and out guests in the lobby, we do key checks and bucket check everyday. We also answer guests inquiries about travelling in the city.

Manager experience

Did your manager(s) provide you with support and coaching to be effective in your role?
All the time
Did you receive clear and actionable feedback from your manager(s) during your work term?
Regularly
Did you feel comfortable asking your manager(s) questions, when needed?
Open door policy
Feedback to management about the internship/co-op program: 

Our manager is very approachable, she is always there for us when we need help

Social experience

To what degree did the team make you feel welcome, included and valued?
Like family
How often were there opportunities to participate in social activities with your colleagues?
Regularly
Describe the office environment/culture

My team members are very welcoming

Final notes

Did the internship/co-op experience match what was described in the job listing and interview?
Regularly
Would you recommend this internship/co-op to a friend?
Probably
Would you work at this employer full-time if offered a job?
Maybe
Why did you choose this employer for your internship/co-op?
Work types