Internship review at Liberty

5.0
Position title
Service Desk Analyst
Work term type
Co-op
What was your monthly salary (before taxes)?
3,001 to 3,500
How long was your work term?
4 months
Where did the internship/co-op take place?
Oakville , Ontario
Work industry
IT
Faculty
Science

Work review

With reflection, was your first day well-structured and organized? 
Went smoothly
Did the on-the-job training allow you to be successful in your role?
Very helpful
Was your work challenging and engaging?
Challenging
The projects you worked on, did they give you valuable experience toward your career goals?
Skills for life
What did you like best about your internship/co-op? What type of work were you doing?

What I like best is that I was able to dive straight into the reality of this type of work. I was providing service to users as well as maintaining an administrative position. I enjoyed communicating with users all over the company. I loved hearing "thank you so much" after my service was provided to the user.

What did you like least about your internship/co-op?

One thing I don't like is that unfortunately, not every solution has a plan.

Manager experience

Did your manager(s) provide you with support and coaching to be effective in your role?
All the time
Did you receive clear and actionable feedback from your manager(s) during your work term?
All the time
Did you feel comfortable asking your manager(s) questions, when needed?
Open door policy
Feedback to management about the internship/co-op program: 

People are every nice at Liberty. I have no issues contacting anyone, anytime.

Social experience

To what degree did the team make you feel welcome, included and valued?
Regularly
How often were there opportunities to participate in social activities with your colleagues?
Regularly
Describe the office environment/culture.

Open door policy. Working during COVID thus can't really describe the environment.

What are the benefits/perks of working here?
Employee discounts/rewards Internal company sports teams-events Work from home

Final notes

Did the internship/co-op experience match what was described in the job listing and interview?
Just as advertised
Would you recommend this internship/co-op to a friend?
100%
Would you work at this employer full-time if offered a job?
Probably
Why did you choose this employer for your internship/co-op?
Reputation Work types Location
Advice to future interns applying to this company? 

Just dive straight into it. You will gain valuable experience.