Personal Banking Associate Intern

Position title
Personal Banking Associate Intern
Work term type
What was your monthly salary (before taxes)?
2,501 to 3,000
How long was your work term?
4 months
Where did the internship/co-op take place?
Calgary, Alberta
Work industry
Customer Service

Work review

With reflection, was your first day well-structured and organized? 
Fairly Basic
Did the on-the-job training allow you to be successful in your role?
Very helpful
Was your work challenging and engaging?
The projects you worked on, did they give you valuable experience toward your career goals?
Very helpful
What did you like best about your internship/co-op? What type of work were you doing?

You have the opportunity to learn a lot about day-to-day and business banking/finance that is helpful to apply to your own life even if you do not decide to continue in banking. It also gives great perspective on the power of lending and investing and how it creates opportunities or hardships for people depending on how they manage their money. You also meet a lot of wonderful people (both co-workers and customers)

What did you like least about your internship/co-op?

Customer service can be very tough to deal with on a daily basis- people will not always be pleasent and happy with you even if their problem has nothing to do with you. A lot of time was also spent doing COVID screening at the front of the branch which isn't necessarily furthering your educational experience but it is a job that needed to be done.

Manager experience

Did your manager(s) provide you with support and coaching to be effective in your role?
Did you receive clear and actionable feedback from your manager(s) during your work term?
Did you feel comfortable asking your manager(s) questions, when needed?
Open door policy

Social experience

To what degree did the team make you feel welcome, included and valued?
How often were there opportunities to participate in social activities with your colleagues?
What are the benefits/perks of working here?
Employee discounts/rewards Financial bonus Free coffee Free prepared meals/snacks Health/dental benefits coverage Paid vacation time

Final notes

Did the internship/co-op experience match what was described in the job listing and interview?
Would you recommend this internship/co-op to a friend?
Would you work at this employer full-time if offered a job?
Why did you choose this employer for your internship/co-op?
Advice to future interns applying to this company? 

Be ready to handle a lot of customer service and quick learning